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Billing
I am behind in one payment I told me I would be paying half on December 1st bill due 5th but he rest no latter then the Dec 20Th just begin service so my bill is $500.00 will be paid off how soon would cox cut me off from the service.
Aldver
New Contributor
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With most companies it has more to do with how many months you go without paying. The first month you're late you'll just get a late fee, but I believe it's usually after that second month of not paying your bill that you'll be disconnected. If you're really having a tough time financially I'd recommend giving their billing department a call to try sorting everything out.
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ledlas
New Contributor
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Trying to make a payment with credit card here. The systems responds that there is a system error. I got a text msg to my cell phone that payment failed because of wrong expiration date, although there are no any mistakes. What's a problem there?
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Donnas3844
New Contributor
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Same here. Have tried sporatically to pay all morning and got the same message about system error.
It would be nice if we were given a heads-up when there is a problem.
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