cruzer01's profile

New Contributor

 • 

1 Message

Closed

billing

WHY DO I GET A BILL LIKE TODAY, AND I DON'T GET A GOV'T 20-25 DAYS TO MAKE MY PAYMENT AS I MAKE MY PAYMENT ON THE 2ND OF THE MONTH. THIS DOESN'T MAKE SENSE IF I I ONLY GET THE BILL ON THE 12TH LIKE TODAY AND IF I PAY IT RIGHT AWAY, YOU'RE ARE NOT GIVING CUSTOMERS ANY TIME TO PAY, AND IF I HAVE TO PREPAY, THAT STILL ISN'T TIME TO PAY WITH YOU LATE PAYMENT FEE..

Former Moderator

 • 

980 Messages

Hi cruzer01,

We're unfortunately unable to discuss billing issues in a public technical forum. Please email our team at cox.help@cox.com with your name, complete service address, the last four of your SSN or four digit Cox PIN, and issue so that we can address your concerns.