New Contributor
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1 Message
Another Price Hike?
I'm now being charged $82.99 per month for Preferred Internet service. Every time I measure my download speeds, they clock in at 45Mbps or less.
CenturyLink has 40Mbps plans for $34.95 per month, guaranteed price for 2 years.
Why should I keep paying $82.99 per month for 45Mbps from Cox when I can get 40Mbps from CenturyLink for $34.95 per month?
DustinP
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1.1K Messages
Our internet forums is intended for technical support, but not billing. For billing questions and account concerns, please contact Cox. You may also email us at Cox.Help@cox.com with your name, and address, and we can take a look at your account.
Are you measuring your speedtest from our cox website with a wired or wireless device to the WiFi Modem?
https://www.cox.com/residential/support/using-the-cox-internet-speed-test-tool.html
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