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Jaymann007
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Every channel is tiling and freezing. I've reset my cable box several times plus checked all the connections and it's still doing it. I also checked a TV in my bedroom that has no box connected and it's doing the same thing on every channel in there too. This is driving me crazy. Please help!
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showbizkid
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I am getting it as well in Oceanside, and I have standard service without the cable box. All analog and digital channels are unviewable. Something baaaaad is going on.
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Kona_Monk
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Same here - attempted to call tech support and get a busy signal or msg saying high call volume so they can not answer the call. The on-line chat section is also overwhelmed! Really bad here at the current time - frustrating!
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Jaymann007
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I'm in Vista and it just started about 30 min ago. It was fine before that. I'm sorry to hear that others a having the same problem but I'm also happy that it's obviously a bigger problem and not something with just my signal.
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ncsd-Rich
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Confirming similar symptoms in Oceanside. Annoying! Support line is "experiencing high call volumes".... said to try calling later.
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edgese
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Me too. Near vista and Oceanside border. Today around 5pm they had cox truck looking at generator box across the st. It had smoke coming from it earlier today. Been bad ever since then.
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ezloan1
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I've had Cox out to my house, in O'Side, so much in the last month I know most of the techs by name! Tiling and freezing is driving us crazy and there is NO RELIEF! I've rebooted one box then the other then both. Had signals sent from Cox still not fixed. Seeing one of you having it with NO box?? What's up with that? I guess I'm just in the same boat as you are. Knowing I'm not going crazy is a good thing, but after 20 yrs with Cox, I'm thinking of leaving...
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Lindacau
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Same problem here with tiling, bitmapping, freezing. Can't get a hold of cox by phone. VERY AGGRAVATING!!!!
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showbizkid
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Right, no box - it's the plain feed, too. All chnnels, including non-HD.
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edgese
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It's caused by low signal. cox is the only one that can boost the signal strength.
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ncsd-Rich
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Internet signal is fine... so I'm witching over to watch Netflix on my DVD player.
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Audiger
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I also am in Oceanside, and the TV is freezing, sound is freezing, glad to see the other comments about the same issue i am having, thought I might have to breakdown and replace my 19+ yr old TV....... current time is 8:49pm PST.....
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Dianek
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Jaymann007
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I finally just got through to technical support and was told that there's a temporary outage affecting our area.
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Andyj
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Same here - about 5:30pm today noticed a Cox van sitting a couple doors down, within a few minutes our cable TV starting messing up. We too have the standard service without the cable box.
Internet seems to be OK...
Neighbors confirmed it is everyone in our neighborhood - Oceanside El Camino & Mission.
And PS - 10pm still unwatchable...
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CoxCox_Away
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Same here... my internet is solid and fast, but my cable since around 6pm has been freezing and tiling..
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