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Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
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Health_Edge
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Valued Contributor III
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Sounds like a popup from Outlook or some kind of mail program. Is it when running that program? Is it stopping you from getting your email? Are the user/password that are filled in correct for that email account?
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DerrickW
Valued Contributor
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When that box is popping up what information is in the username box? Make sure it does not have the entire email address; if you see @cox.net in that field you will want to delete it and try again. Are you able to login to Webmail? Does Outlook give you any error messages?
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