customerfor37ye's profile

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2 price hikes in one month with no warning

We have had cox cable for 37 years straight and get a price hike of almost $40 in one month without warning. I know you are going to tell me this forum is not for this disscusion but who would listen to my complaints anywhere else. But every month we get offers in the mail for far less than we pay for new customers. I dont even know why cox sends them to us! Maybe cox could save money by not sending current customers those offers, and rubbing our nose in the low price offers for new customers. We plan to move soon and I don't think cox will be coming with us. Time to give another carrier a try. It is obvious a loyal customer does not mean much to cox. They even make you search for what services the hike was for without a explaination of why the hike was needed.

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