I live in Phoenix, and my internet has been dropping several times a day. It started over the weekend of 9/20-21 and dropped DOZENS of times daily over the following days.  Since Frida,y 9/26, the drops have decreased to 5-10 per day.  I've done all the self-help fixes with no relief.&nbs

Needing to get cable service back

Dear Cox Support Team, I’ve been a loyal customer for five years and have always been satisfied with your service. However, over the past few weeks, I’ve experienced frequent outages, with service disruptions occurring every other day or more. This is causing significant inconvenience and impacting

Do Cox’s agreements with local stations and/or their network providers that carry a particular network feed grant the local stations and/or network providers with exclusive rights to a designated Cox channel? Or does Cox retain the right to switch to a different local station with a different netwo

Since this past Tuesday when the planned outage began 3 hours before it was supposed to, we have had “unplanned outages” constantly!! It has been almost impossible to work from home this week and, considering I am in the middle of cancer treatment, going into the office for meetings I need to atten

I want to watch football and sports

If I want to do any kind of streaming I have to make sure every other device in my home is disconnected and even then it's constantly dropping me. If you try to get assistance about it they'll just try to sell you a new modem and deny the problem is theirs. They take advantage of low income househol

No internet for about 6 days and now it’s off again. It’s bad enough that I had to increase data usage now I have no internet again.  I never had such issues before, this affects everything and it’s also a security issue for me.  

Hello staff, My apartment has not had internet in 3 days. As a hybrid worker, this is extremely detrimental for me. I live in a building with many students, who I assume are also struggling. I understand that as an outage, it’s hard to give an estimate for when work will be done, but when I g

I have the screen saver in all of our rooms set to come on after 5 hours, but we have noticed that it will still come on only after 2 hours- it is really annoying. We have it on in the background or for our pets while we are out and even when we are only gone for a couple of hours by the time we get