Forum Discussion
It's all a ** shoot. If there's no competition, Cox/AT&T/whoever will not care about or address service issues. If there is competition, they will.
My experience with Cox in the Phoenix, AZ area is this - they have a monopoly in certain areas of the city (mine for example) and do not care about service issues in my area. My guess is if Century Link were to expand, my problems would miraculously get fixed.
No idea in your area though. It's all regional
Interesting, my friend a couple miles away has no packet loss, but weirdly enough I do whenever I use my internet.
- sjo1027846 years agoContributor
Yeah, I have the same issue here in Phoenix. It's a regional thing. Some areas have decent infrastructure, others (like mine) have awful infrastructure that Cox is not willing to fix.
I'm no cable technician, but if I had to guess I'd say there is an oversaturation of users on my neighborhood node and the node can't handle the bandwidth during peak.
Easy solution? Invest in more infrastructure in my area! But that would require Cox dipping into the literal hundreds of millions of dollars a month they obtain from the Phoenix market alone, and who has that kind of time or money? Wait....one of the largest internet service provider in the United States should have that kind of time and money...
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