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kennawayne82's avatar
kennawayne82
New Contributor
4 years ago

Outages, slow connections and agents insisting on adding the protection plan

I live in Niceville and have had internet issues for the better part of 3 weeks now. I had a technician come out after going through all the trouble shooting recommendations and even he could not exp...
OpenBSD's avatar
OpenBSD
Contributor II
4 years ago

You aren't getting anything from Cox for "partial services received". You really can't prove it, can you? During this pandemic a lot of people are at home using up more internet bandwidth saturating Cox's internet infrastructure. Expect considerable fluctuation in speed and also possible packet loss at times.