Internet Connection Keeps Dropping/Resetting
Hello from the Phoenix Area,
I've been fighting with support for over a month now to get my service stabilized. I'm expecting my 3rd Tech Visit tomorrow, which is supposed to be a Supervisor Te...
Forum Discussion
I am in North West Las Vegas and have the exact same issue. I am also using the Arris SB6183. I did a hard factory reset. Now my internet continually skips (when trying to watch a movie/TV it skips every 5 seconds) it was dropping hard about every 20-45 min. I have attempted to communicate with Cox twice today via chat and they just drop me. It is to the point now that I can't even use my service. Here is a link to factory resetting the SB6183. Hopefully this will help you more than it helped me. arris.secure.force.com/.../SB6183-Troubleshoot-Internet-Connection
