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WiderMouthOpen's avatar
WiderMouthOpen
Esteemed Contributor
2 years ago
Solved

New eMTA Arris TM9202?

I saw this new phone modem(eMTA) on Cox supported list and was wondering if they use it now instead of the TM3402. Looks to have a 2.5Gbps port for faster then 1Gbps speed. It's not under "Cox-Provided Modems and Gateways". I thought you can't use retail eMTAs?

https://www.cox.com/residential/support/arris-tm9202.html

  • Darkatt's avatar
    Darkatt
    2 years ago

    Mistake in that it's probably listed in the wrong place, it should be a Cox modem, not a third party retail modem. 

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  • Darkatt's avatar
    Darkatt
    Valued Contributor III
    2 years ago

    I will check with a friend of mine at Cox on Monday and let you know. 

      • Darkatt's avatar
        Darkatt
        Valued Contributor III
        2 years ago

        He's checking on it. It appears to be a mistake, because the system will prevent provisioning a modem that is phone capable, if it's not a Cox modem. So - - - , still awaiting the final answer. In all honesty, probably a mistake.