Forum Discussion
KevinM2
Former Moderator
@tjkashin68, please let us know if you continue to have issues once the technician leaves the home. I am also including some additional information that I hope might be useful:
www.cox.com/.../achieve-gigablast-speeds.html
www.cox.com/.../understanding-speed-test-results.html
-Kevin M. Cox Support Forum Moderator
www.cox.com/.../achieve-gigablast-speeds.html
www.cox.com/.../understanding-speed-test-results.html
-Kevin M. Cox Support Forum Moderator
Argosyangel
5 years agoNew Contributor
Recording a log of everything and get a lawyer.
- KevinM25 years agoFormer Moderator@Argosyangel, we're really sorry for having made you upset or frustrated, and we're here to help you in any way we can. If you'd like, we can go over any questions or concerns regarding your monthly rate and the amount owed. Please reach out to us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com. In reference to the slow speeds, are you on WiFi when experiencing this issue? -Kevin M. Cox Support Forum Moderator