Forum Discussion
BobCo said:
what is a "the result after these steps is a green confirmation message." ?? I do not get a message that an account has been inactivated or reactivated. If there was such emails, I would not have to log in and go to the Profile/User Accounts page and check three times a day.I have had to reactive some Email Accounts every day or so. I check early in the morning to check which ones have been set to Inactive and then I Reactivate them and I then sent an email to the account and send an email from the account to tell the Server " I am an active Account".
However, again this morning an account was set to Inactive even though I have been doing the above procedure for three weeks now. so this morning I sent and received an email through this account after I reactivated it ..
Cox Communications is not big on notifying/informing its paying customers of much. Any time there's an outage- planned or otherwise, we find out when our service goes down. I question whether ground level tech support is informed either because invariably, an issue that proves to be a Cox problem is initially approached as though it's an issue with the customers computer, modem, wiring. This seems to be oriented toward instigating a tech visit for which the customer is likely to get billed.
Related Content
- 3 years agoSunDevil
- 9 years agoCustomer_T
- 2 years agorickason