Cox's spam filtering **
I've been a Cox customer for 20+ years. I've always known that Cox's spam filtering was **, but it's worse that **, it's horrible.
I've tried hard to protect my email from spammers, but unfortun...
Forum Discussion
Similar issue... I'm hesitant to have Cox meddle with it despite so much CRUD getting through. I have legitimate emails that end up in the SPAM folder- repeatedly I mark them legitimate but subsequent emails ALWAYS go to the SPAM folder. My understanding was that reporting a message as legitimate sent some sort of alert to Cox but either I'm mistaken, or the alerts are being ignored or the send function is faulty (wrong address?)
Once upon a time, a person was able to manually edit the Black List and the White List. Occasionally I would have to white list a person to make sure that the email got through.
I never felt that the "Report Spam" and "Not Spam" ever worked. I always found that manually editing the two lists worked best, but since were no longer able to do that, we're stuck with "Report as Spam".
Daryl
i am now supposedly about 10 days in to my ticket being "worked" in this very subject. i have heard nothing and my experience is still the same. my main concern is the spam (phishing) that keeps streaming thru. lots of it lately is coming from cox.net emails. and yes, that's AFTER the full headers. the phishing email will come to my inbox but the response from abuse@ goes to spam. go figure.
but my weekly email from oprah goes straight to spam. you might consider it such, but i do not. and i've told cox so before.
the thing i love most is when the phishing emails come to my inbox, but when i try to forward them to the entities that they pertain to...i'm not allowed. because...wait for it!...it may contain spam!
