Forum Discussion

AnonymousCompla

New Contributor II

5 years ago

Been having some internet issues

Many correctable/uncorrected errors. This is the second modem I've had. Some of the signal levels look at little out-of-spec, but maybe someone could help me with my issues. I notice occasional packe...

Former Moderator

5 years ago

Hello, I am including some information on ways to improve your internet experience, as well as an article on ways to fix slow speeds and improve the WiFi experience:

http://bit.ly/2Kq4uR5
http://bit.ly/2MG1ZcR

At this time, I am not detecting anything unusual with the signal levels or any packet loss. I would also suggest utilizing one network name and password (band steering), and setting your channels to automatic. Here's some more information:

http://bit.ly/2KFOqKV

-Kevin M. Cox Support Forum Moderator

AnonymousCompla

New Contributor II

5 years ago

Downstream	Channel Bonding Value
Index	3	1	2	4	9	10	11	12	17	18	19	20	21	22	25	26	27	28	29	30	33	34	35	36	37	38	41	42	43	44	45	46	159
Lock Status	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked
Frequency	693 MHz	681 MHz	687 MHz	699 MHz	729 MHz	735 MHz	741 MHz	747 MHz	777 MHz	783 MHz	789 MHz	795 MHz	801 MHz	807 MHz	825 MHz	831 MHz	837 MHz	843 MHz	849 MHz	855 MHz	357 MHz	363 MHz	369 MHz	375 MHz	381 MHz	387 MHz	405 MHz	411 MHz	417 MHz	423 MHz	429 MHz	435 MHz	300 MHz	203600000
SNR	37.7 dB	37.9 dB	37.8 dB	38.2 dB	40.5 dB	40.4 dB	40.6 dB	41.0 dB	41.7 dB	41.9 dB	42.1 dB	42.0 dB	41.9 dB	41.9 dB	41.8 dB	41.5 dB	41.2 dB	40.5 dB	40.4 dB	40.0 dB	41.4 dB	41.6 dB	41.9 dB	42.0 dB	41.9 dB	42.1 dB	42.0 dB	42.1 dB	42.3 dB	42.2 dB	42.5 dB	42.6 dB	44.4 dB	NA
Power Level	-6.8 dBmV	-6.8 dBmV	-6.8 dBmV	-6.2 dBmV	-2.3 dBmV	-2.1 dBmV	-1.8 dBmV	-1.2 dBmV	1.0 dBmV	1.1 dBmV	1.4 dBmV	1.5 dBmV	1.4 dBmV	1.5 dBmV	1.8 dBmV	2.1 dBmV	1.7 dBmV	1.0 dBmV	0.8 dBmV	0.9 dBmV	0.2 dBmV	0.1 dBmV	0.3 dBmV	0.5 dBmV	0.3 dBmV	0.4 dBmV	0.3 dBmV	0.7 dBmV	0.9 dBmV	0.7 dBmV	1.0 dBmV	1.1 dBmV	3.8 dBmV	NA
Modulation	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	OFDM	OFDM

Upstream	Channel Bonding Value
Index	1	2	3	4
Lock Status	Locked	Locked	Locked	Locked
Frequency	36 MHz	30 MHz	23 MHz	19 MHz
Symbol Rate	5120	5120	5120	2560
Power Level	50.3 dBmV	49.8 dBmV	49.0 dBmV	48.0 dBmV
Modulation	QAM	QAM	QAM	QAM
Channel Type	ATDMA	ATDMA	ATDMA	ATDMA

CM Error Codewords
Index	1	2	3	4	5	6	7	8	9	10	11	12	13	14	15	16	17	18	19	20	21	22	23	24	25	26	27	28	29	30	31	32	33
Unerrored Codewords	1255334576	1581661798	1581664311	1581669911	1581672093	1581675615	1581681519	1581684600	1581697831	1581702160	1581706423	1581712219	1581715634	1581718026	1581723395	1581727453	1581732627	1581737138	1581741107	1548925888	1581750084	1581751634	1581756158	1581761502	1581766334	1581772041	1581777722	1581779870	1581783679	1581805698	1581786560	1581784605	1255334576
Correctable Codewords	135427560	338	234	347	452	219	216	244	1278	1235	919	1292	1289	1049	1111	1256	1065	1154	814	483	1059	279	313	1120	1241	486	434	495	534	675	363	632	135427560
Uncorrectable Codewords	3792	1150	1013	1121	2310	1018	1024	1003	2882	3663	2676	3849	3365	3187	2958	3093	2712	3204	2752	2247	2205	992	1124	1289	1276	1595	1167	1986	2059	2031	1172	2031	3792