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New Contributor
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TV service is choppy
My TV service is constantly breaking up. The picture starts getting choppy then goes black. This has been a regular occurrence on the basic and premium channels. There was an upgrade to the service recently but it still happens. I have already reset the box to attempt to fix the problem. It still happens
Bruce
+4 more
Honored Contributor III
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Do you have the Wireless Streamer box or coaxial-cable box?
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d__rock
New Contributor
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I have the same choppy issue - mine happens on the SYFY and Freeform channels. I tried to call to get it reset at the office because resetting it at home did not work and he was no help. I asked the service rep where he was located and he said he was in Jamaica. I am in the 89123 area. Has anyone found a solution to the problem. I can not fine a tech office in my area, just sales.
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Bruce
+4 more
Honored Contributor III
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Be prepared for a tech visit. Cox will charge for a tech visit and if the tech "concludes" the Cox Wireless 4K Contour Stream Player will resolve your issue, you'll also need to rent the Cox Panoramic router.
Just a heads up.
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lash
New Contributor
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Same. Every *** afternoon on ch 123. So tired of Cox.
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MARCUS_NUNES
New Contributor
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again and again and again for me. And the box won't reset when I ask for it and there is NO ONE to CALL or TALK TO about getting the techs to do it from downtown. Worst. Customer.. Service...... Ever.
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