Response time of Contour 2 box?

It could also be the connections to this box.  There could be a weak link in one of the cable connections.  You could swap the boxes and see if the problem moves with the box or stays with the location.  You could also re-seat all the connections to the box with the problem.

Could I please repeat my original question?  What is the normal response time supposed to be?  As I mentioned, I have resolved a major response time problem.  Response time is much better.  But now I would like to know what is supposed to be normal.  For example, when pressing page down on the guide page, how long should it take to populate all rows?  Or when selected recorded programs, how long should it take to display all recorded programs?

Mine is taking 1 to 3 seconds for those examples, which is quite possibly normal.  But I don't know what normal is supposed to be.

tomb933, as I've posted earlier, I have had this problem.  But all is well now, but I will remember to try the cable reset as well as a power cycle.  I did not do anything other than a cycle of power.  My 2nd DVR had no problem when this 1st one was have issues, so COX implied there could be a box problem or like you said, resetting the line.....have not moved these lines in a long time so how they um-tighten is beyond me.

As to my times....when good, using a single up/down on the guide is a second or less....almost like a scroll.  Using the page up/down, it takes about 1-2sec or less to populate the 2 lines of missing entries.  When I was having problems, it would stay there for 5-10sec or more, then quickly catch up.  Another user has a thread about the guide not even changing at all....got to be the box.

I don't think anyone has ever timed the responses.  However, I would say, the response times shouldn't have any noticeable delay.  If you page-down the program guide, the rows should already be populated with programming.

Thanks, sounds about like what I've been seeing.  For page up/down 5-10 seconds when I was having problems, 1-2 seconds now.

I had the issue of slowness & stuck in fast forward, seems like pushing the blue power button off & on fixes it, but it will stop your recordings I think.

A power button?  That's a luxury.  Most cable boxes don't have power buttons because they're designed to stay powered.

Thanks Kevin, but that doesn't really answer my question.  The remote communicates with the DVR via RF and IR, but that's not my question.  I see the green light flash on the DVR when I push a button, that indicates the DVR has received the request from the remote.  My question is, does it process this request internally and immediatly?  I heard that the request is send down the line to Cox servers, which then send it back to the DVR for processing.  For example, if I press pause while watching a recorded program, the green light flashes indicating the DVR has received the request, but then the "pause" request is sent to Cox's servers which then send the actual instructions for carrying out the pause action to the DVR, and the recording gets paused.

Thanks Kevin.  Since low signal is the primary cause, this makes me think that yes, when I push a button on the remote it is not handled immediately by the DVR.  It is sent to Cox, which then sends a response, and the DVR responds to that response.

Is it possible that this can be worse depending on time of day?  Like in the evenings when more people are watching TV and using the internet?  Or is that just my imagination?