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wlafond

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Picture freezes

Picture will randomly freeze, but only in the bedroom. There are 2 splitters before the tv. Could problem be because of a weak signal? Do you sell an amplifier that could be used before the second splitter??  Comments??

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LisaH

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Hi Wlafond. It does sound like it could be a weak signal. We do sell amplifiers. Do you need two splitters? If you need further assistance or if we need to schedule a service call, please contact us via email at cox.help@cox.com and include this information along with your complete address and name on the account. Thanks, Lisa - Cox Support Forums Moderator

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