wpierson1's profile

New Contributor

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4 Messages

Closed

Out of home

Can someone please explain to me why many of the sports channels I pay for are not available on my iPad when I’m traveling? I just came over from DirecTV and I was able to watch all of them. Thanks. 

Honored Contributor III

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5.7K Messages

Why?  Corporate greed.  If your subscribed channel isn't available, the network wants you to use their app.  If you download their network app, use your Cox credentials to log-in.

New Contributor

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4 Messages

So if I subscribe to MLB Xtra Innings I can watch the games on the MLB app for free using my Cox credentials?

Moderator

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886 Messages

Yes, you will likely need to activate your subscription if you haven't already. secure.mlb.com/.../activate

Brian
Cox Support Forum Moderator

Honored Contributor III

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5.7K Messages

It's confusing how Cox brands the channels on their app:  TVGO and Out-of-Home.  If a channel is available on the app, it's TVGO.  D'uh.  I'm holding the app in my hands and can see its list of channels.  Do you need to distinguish the channels as "Go?"

The sole distinction is based on your location:  on or off your home network.  Just brand the channels as either LAN or WAN.

New Contributor III

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25 Messages

Most people have no idea what LAN and WAN are.

Honored Contributor III

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5.7K Messages

How about PAN, SAN, CAN or MAN?

It's just the basic distinction.  Cox wouldn't need to brand 'em LAN and WAN.

New Contributor III

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25 Messages

panama, san diego, Canada, and Manitoba? :D 

Honored Contributor III

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5.7K Messages

Yes, all TVGO channels work in those locations!

Former Moderator

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1.5K Messages

@Viperthunder2, all TVGO channels are available outside of your home, however, this content cannot be viewed outside the country. In other words, you will not be able to view the Contour out-of-home channels in Panama or Canada. -Kevin M. Cox Support Forum Moderator

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