New Contributor
•
1 Message
Only NBCsN channel is heaving signal problem
I have COX for about a year now and just recently (few weeks ago) one of my channels NBCsN 38 is heaving problem with signal and picture is fuzzy. I have called COX and tech person came out in 2 days, change my 2 boxes and checked my cables and stated that cable in living room is not up to standard of COX (I did have contractors do work and moved wall in living room) but I have 2 boxes and same problem is on my other in master bedroom which nobody ever touched or moved. Problem is still there and I will call them again and see what happens. This channel I watch a lot because of EPL and record all the games and also is the main reason I pay for TV services. Disappointed but willing to do all work necessary to fix the problem.
Allan
Moderator
•
2.3K Messages
6 years ago
0
0
ekhawaii
Contributor
•
283 Messages
6 years ago
rinoM....do you have 2 separate Contour2 DVR recorders or 1 host and 1 client system. I've been having record issues with 2 DVR's.
It's strange that only NBCsn 38 is having signal and fuzzy picture. There have been many users out there that have no sound or stuck screen on specific channels (see forum discussion) but a single bad TV viewing channel is new....or maybe not. Especially if both Tv's have the same issue. Maybe you need to check with a neighbor or login to watchtv.cox.com to see on PC.
2
0