Skip to main content
skoes's profile

skoes

New Contributor

 • 

1 Message

Closed

NO tv cox phones are down

No tv, highly pixelated picture on all screens and cox phones are down.

Discussions

 • 

Updated 

3.7K

6

0

0

D

Dawnzdayz

New Contributor

 • 

1 Message

Same here in N Scottsdale AZ. Funny thing is a Cox commercial just came on advertising how wonderful they are.... hmmm 🤔🤔🤔🤔

1

0

L
LisaH

Moderator

 • 

1.1K Messages

@dawnzdayz Hi Dawnzdayz. This is an area-wide outage affecting a large volume of customers. Techs are engaged and working to restore all services asap. I apologize for any inconvenience that this has caused. Thanks for your patience! - Lisa - Cox Support Forums Moderator.

Like

Reply

0

B

BBinPhx

New Contributor

 • 

1 Message

Same in west Phoenix. Phones and internet work, but TV - sound and picture issues on all channels.

1

0

L
LisaH

Moderator

 • 

1.1K Messages

@bbinphx Hi BBinPhx.There is currently an outage in the area. Our technicians are working as possible to fix the fiber cut in order to restore services. I apologize for any inconvenience that this has caused. Services should be restored soon. Thanks, Lisa - Cox Support Forums Moderator

Like

Reply

0

M

morninbelle

New Contributor

 • 

2 Messages

yep same in sun city

0

0

D

Desertman

New Contributor

 • 

1 Message

Same issue in Central Phoenix, though looks like distortion with black bands but no real pixelation. I noticed the upstream channels on my CM are in the 50dbmv range instead of normal mid-40's.

1

0

L
LisaH

Moderator

 • 

1.1K Messages

@desertman Hi Desertman.There is currently an outage in the area. Our technicians are working as possible to fix the fiber cut in order to restore services. I apologize for any inconvenience that this has caused. Services should be restored soon. - Lisa, Cox Support Forums Moderator.

Like

Reply

0

M

morninbelle

New Contributor

 • 

2 Messages

seems fixed in sun city, all channels clear again

1

0

L
LisaH

Moderator

 • 

1.1K Messages

@morninbelle Hi Morninbelle. I apologize for the inconvenience that the outage has caused. Our technicians worked quickly to get services restored. Thanks, Lisa - Cox Support Forums Moderator.

Like

Reply

0

L

LisaH

Moderator

 • 

1.1K Messages

@skoes Hi Skoes. There is an outage in Arizona and our technicians are working to fix it. Services should be restored soon. I apologize for any inconvenience that this has caused. Thanks, Lisa -Cox Support Forums Moderator.

0

0