New Tuning Adapter constantly rebooting Tivo

I just received the new Vecima tuning adapter and originally had issues activating it.  Had a Cox tech come out and got it sort of "working".  Hours after he left, I turned on the TV and it caused my Tivo to reboot.  Once it rebooted, it couldn't see the tuning adapter.  If I leave it connected to the Tivo, I noticed it rebooted a bunch of times (it interrupted some recordings).  If I leave the Tivo and Vecima unplugged for 5 minutes and then plug them in, it will connect.  As soon as I went into the Tuning Adapter diagnostics, I can see the firmware is 1.8.0 and after 2 button presses it rebooted my Tivo again and the tuning adapter is again not showing up.  Do the reboots ever stop?  I can't keep it connected if it constantly keeps rebooting and stopping my recordings.