having to renew bundles from muti year

I have had cox for twenty eight years and I think this might be the last.  My yearly bundle package expired
last month and my cable internet bill went up about twenty dollars.  I'm disabled and on a fixed income.

I called and talked to nice young lady and after the usual 15 min on hold she said that she had lowered it to what it was before.

I thought everything was good but it wasn't.  She had only cut the increase by half.  I called the cox number
back and was told after they looked up my account that i was wrong and hung up.  At this point it seems the they have

cut all the fat and cant lower it but you sure can raise the rates