Deleted programs from Cox contour box

Hello, we are extremely sorry to learn about this experience, and we understand the inconveniences that can arise as a result. It is entirely possible that these recordings became corrupted. At this time, there is no way for you to recover the saved recordings. I would suggest unplugging the main receiver, waiting ten seconds and plugging it back in. If this does not resolve, I strongly suggest swapping out the receiver, as it may have a defective hard drive. You may be able to find the same program using On Demand.

Please feel free to send us an email at cox.help@cox.com, for further assistance. We can also be reached on Facebook and Twitter. -Kevin M. Cox Support Forum Moderator