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Andrew_Wees

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Cox ondemand down on Tivo

This afternoon ondemand via Tivo quit no account changes have been made was working fine this morning.

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Allan

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Hello Andrew. I am not aware of any ongoing issues with the On Demand service. Are you getting any error messages when trying to access the service? -Allan Cox Support Forums Moderator

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Andrew_Wees

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Contributor III

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it is working now it looks like our one Tivo needed a updated app.  Here is how it fixed itself I unchecked the cox ondemand app and mad 2 service connections to the Tivo service and checked the cox ondemand app and it started working.

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Allan

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Hello Andrew. I am glad to hear that it is now working. Lets us know if the issue returns. Have a great day. -Allan Cox Support Forums Moderator.

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