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Disconnect the VPN !!!
While using Cox Contour TV from your laptop or desktop computer (maybe from your Smart TV too)
The "Watch" button is faded, and does not function after you Left Click on it; the problem is the VPN!
You must DISCONNECT the VPN.
My Computer Set-up: High speed Cox internet; Connection type: Ethernet Cable; Desktop Computer
Note: I don't know if it make a difference if the computer connection to the internet is wireless or ethernet cable
Below are examples of what you will see after after you click on the blue colored "Why" (first item below0
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