Coutour Remote Control model XR11-RF pairing code

Thanks, I did but they were of no help.

This would be 1 of the downfalls for lesser known brands.  You won't get the full "geeky" interoperability with other brands and third-parties, such as URC Support and Harmony.

Remote pairing would be a good example and although HDMI CEC is a certified protocol, it may have limitations with other brands.  It may not be this way for long if KEiiD catches on but for now...you're stuck with its supplied remote.