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Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Bruce
+4 more
Honored Contributor III
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5.7K Messages
Closed
Notifications. The Notifications area of Contour (left arrow) is a waste of real estate. Why not return our Call History into this space? Or at least create a subcategory for our Call History. Whenever I left-arrow, it's always "No New Notifications. You're All Caught Up."
Power-On Channel. I understand Contour doesn’t power-off, but there must be some logical state on the HDMI cable for Contour to detect I just turned on my TV.
Sound Cues. Is this feature broken? I enabled it to "turn on brief, distinctive sounds used to represent specific events and other clues about what is happening on screen" but it never "sounds" during any event, such as show reminders or Caller ID on TV. Rovi used to "ding" twice for show reminders.
Contour > Sprocket > Accessibility Settings > Sound Cues (it's the last feature) > On
Feedback. Why don't we receive specific actions on our feedback? It'd be interesting if anyone has actually implemented, researched, rejected, ignored, ridiculed or misappropriated our ideas.
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No streaming since spectrum took ovet
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Contour box not working
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Technician visit no-show, no complaint process
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Bill
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NBA League Pass vs NBA TV
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Cox/Spectrum is deceptive!
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Connectivity
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Service disconnection
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Karen_R
Former Moderator
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We appreciate customers who take the time to give their feedback. We will pass this along to management. The sound cue feature is operable and will work when an event happens. Thanks
Karen
Cox Support Forums
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