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Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
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Contour box slow to record or won't record or cancels my recordings on its own. I just had COX TECH CERTIFY MY HOUSE WITH MULTIPLE TESTING on 11/10/2020. Everything including the Contour TV Cable box checked out good. This has gone on since January 2020. I had 7 boxes in 6 months. Sign up to record 6 shows at once. I only have 1 tv. After a I delete a program. I have to wait 5 minutes to be able to record. This is my 6th box in 7 months. The first box lasted almost 2 years. 6 contour boxes since March 2020. June and July 2020 2 bucket truck Cox techs said there is an ongoing problem in Atlanta. I'm paying for a service that works well half the time. They have been upgrading services around here for severals months now so I get lots of slow downs or no services. I'm sick of calling the Cox Tech Dept about these on going issues.
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Payment
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Poor internet service
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Lack of hotspot setting
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Payment
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Lack of hotspot setting
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URC-8820-MOTO remote doesn't control DVR
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BenS1
Former Moderator
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Are you using the Cloud DVR or a regular DVR?
Ben S.
Cox Support Forums Moderator
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