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DaveB

New Contributor

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2 Messages

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Certain channels (50, 53, 59) routinely don't work and say try again with XRE 03059 error

Certain channels  (50 bravo, 53 food, 59 syfy) routinely don't work on my DVR and say try again with XRE 03059 error. This is a chronic problem and seems to occur in the afternoon. I am paying for these channels. Cox needs to fix this or refund our money. Problem is  not occurring on mini box

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DavidA2

Former Moderator

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212 Messages

Hi DaveB,

I am sorry to hear that you are having trouble with those 3 channels. Since you aren't having trouble on the mini box, I would recommend checking the coaxial cable on both ends of the DVR box to make sure they are secured finger tight. If that doesn't help, please feel free to email us at cox.help@cox.com with your service address and a link to this thread.

David
Cox Support Forum Moderator

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