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Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
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I have had the worst experience with cox having service at my house. They have experience outages everyday since Ive been a loyal customer. Thats causing my security systems to go down and not work periodically throughout the day.
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Cox/Spectrum is deceptive!
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Service disconnection
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Closed
Official Solution
Has anyone else got an email titled 'What to do once the transition is done'?
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Outage for two weeks
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Where is the 24/7 support with Oliver?
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Transfers not seamless
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Reset Modem Often!
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Bill
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RaquelD
Moderator
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Hello, I am terribly sorry to hear about the experiences you have been having. I'd like to help. When you have a moment, can you please email cox.help@cox.com with name, address, and link to forum thread. The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or other account specific issues, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com.
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