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KevinM2
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Hello, Cox has taken away some of the less popular features, such as Selective Call Acceptance, Priority Ringing, and the ability to forward busy or unanswered calls to a phone number other than Voice Mail. Here's an article that provides some additional information about our new Cox Voice service:
https://www.cox.com/residential/support/learn-about-your-new-cox-voice-service.html?sc_id=cr_dm_z_z_voice_vanity
We do not have any plans at the moment to bring these features back.
-Kevin M. Cox Support Forum Moderator
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