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MOBILE SERVICES

How many people have had their mobile services disconnected from cox and stll getting billed? I have a phone that when you call the number, the recording states the number is not in use, my mobile number, but yes, cox still bills me for this number, contacted cox and they say mobile services are still active on their computer screen. Lets tell cox about this fraud

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Hello @09redwings 
I would be upset too if this happened to me. Since our forums are intended for customers to assist each other with topics related to Cox service, this really isn't the place to have the issue addressed. We weould never ask you to share your details in a public forum. Please email us at cox.help@cox.com with your full name, complete street address, the details of your concern and a link to this post. You can also reach us on Twitter/X  @CoxHelp, or visit us on Facebook.

Because this post falls outside the purpose of our forums I will be turning off replies to this thread. We look forward to receiving your email so that we may assist you.


-Colleen

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