Contacts can’t send me messages from their iPad

Question

Messages from an iPad to my iPhone no longer are received after converting one 13 Max from Verizon to COX mobile. Has anyone had or experienced this issue?

RobertS1 · Answer

Hello Peter,  I apologize that you are having issues with your service. We truly value our customers and want you to always feel that way. I want to help make this right. If you would like send me an email at cox.help@cox.com with your full name and address I would love to assist you.

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Contacts can’t send me messages from their iPad

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