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New Contributor
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Calls not working
I’ve been trying to call Cox at a few different numbers for three days now and every single time I press a number to reach someone it immediately hangs up. Anyone have this issue too?
WiderMouthOpen
+6 more
Esteemed Contributor III
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What is the reason you need to call them? Technical? Downgrade/upgrade service? Billing?
1-800-234-3993
Account Services & Billing
Monday - Friday, 8 am - 6 pm
Saturday, Closed
Sunday, Closed
Retention
Monday - Friday, 8 am - 9 pm
Saturday, 9 am - 6 pm
Tech support hours
24 hours a day, 7 days a week
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AllisonL
Moderator
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Hi, Kenzie05677. We truly apologize for your trouble. You can reach us at 1 (800) 234-3993 or you can email us at cox.help@cox.com. We are available to you 24/7.
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