Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Contributor II
•
93 Messages
Closed
As of approximately 6:04 PM EDT on 10/22/2018 here in Hampton Roads, VA, the Caller ID timestamps are approximately 11 minutes slow. I verified this with multiple calls using 2 autonomous caller id display systems. What gives?
Discussions
•
Updated
9.9K
2
0
0
Payment
Discussions
1
0
Poor internet service
Discussions
1
0
Discount for no service after the storm
Discussions
1
0
Payment
Discussions
1
0
JonathanJ
Former Moderator
•
Try rebooting the cable box and see if that helps.
Cox Moderator
Jonathan J
1
0
Rob_H_
Contributor II
•
The same thing is occurring this afternoon. The Cox switch is sending the wrong timestamp with the Caller ID info. Cox Tech Support states they are aware of the problem. I guess it's not a simple matter of periodically syncing with a trusted time standard.
4
0