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MasterMyDomain
+5 more
Contributor II
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Add a contact in Call History not working
Trying to add a new contact in Call History fails, with the following message: "We are currently experiencing technical difficulties processing your request. Please try again." This started yesterday and does it for 3 different new contacts. None of them have special characters in the name which will cause the same message to appear. I have a lot of contacts - - is there a limit? Or is this a bug?
MasterMyDomain
+5 more
Contributor II
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Also cannot edit an existing contact.
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MasterMyDomain
+5 more
Contributor II
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There has also been a huge increase in caller IDs with the Spam? notice. My guess is Cox tinkered with that relatively new feature and broke the add/edit contacts feature in voice tools.
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DRVEGAS
+5 more
Valued Contributor
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Same here. I'm getting the same error message. I can't add any contacts at all.
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MasterMyDomain
+5 more
Contributor II
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I just sent an email to Cox.help@Cox.com
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MasterMyDomain
+5 more
Contributor II
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It was fixed today, or possibly late last night when they sent an email to my AT&T account at 10:39 PM PDT that they created a Cox Email account for me. Now I have to cancel that. But I'm thankful the call history contact add/edit is working again.
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DRVEGAS
+5 more
Valued Contributor
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It has been fixed as of last night
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