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New Contributor II
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You guys suck!
It is a shame that you have monopolized the system here. Your prices are too high, your service is poor and every time you schedule a power check to "improve our service ", you cause power outages for over 12 hours.
warren5211225
New Contributor
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I agree! We pay for unlimited data for our Internet which is sooo expensive and we get days like today, it's been out since some time last night and all day so far! Plus when you ask for an update it won't even give an estimate on when it will be back on! I wish we had other options.
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ChrisJ2
Moderator
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Hi, Warren. I'm so sorry for the issues with your service and I want to help. Please email us the physical address and any other pertinent information to Cox.Help@cox.com with your name and a copy of this forum message. We really want to get you back up and running.
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Darkatt
+2 more
Honored Contributor
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How does a cable tv and internet provider cause a power outage? The POWER COMPANY does POWER CHECKS, Cox Provides me the best internet and telephone service I have ever had. Dominion Power, provides me Electricity, and yes, I installed Solar and Power Walls due to their frequent power spikes and drops.
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