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wallerubw

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4 Messages

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Yahoo! Mail

When Cox transitioned over to Yahoo! Mail, they did not transition my distribution lists. Yahoo says it is Cox's problem, Cox says it is Yahoo's. I don't care whose problem it is but I need those lists. Cox should be able to get those lists transferred over. How do I go about this?

 

 

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StephanieS

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751 Messages

wallerubw  Sorry to hear that you're unable to see your distribution lists.  Please send me an email at cox.help@cox.com and include your name and address along with a link to this forums post.  Thanks!  

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wallerubw

New Contributor

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4 Messages

I have sent the email but have received no response. I still need those distribution lists!

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wallerubw

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I did not mark as a solution. Cox automatically did this!

 

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NicholeC

Moderator

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886 Messages

Hi Wallerubw,

I apologize, I didn't locate an email from you, but I may not be searching the right address. I'm sorry the distribution lists didn't show in your new Yahoo account. Once the transition occurs, the account is no longer on Cox servers. I apologize, you would need to contact Yahoo to see if they can be recovered. 

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