Will Additional Pods Help?

I am not sure about this. My last modem had both the 2.4 and 5 and they each had a separate name. When I set up the new modem it seemed to only broadcast one signal, which is the only one I see from my network when I view them on our various devices. The Cox app asked me to name the network and that was it. 

Good. The pods only work when the 2.4 GHz and 5 GHz networks have the same network name. The router and the pod create a mesh network, which should help with coverage, not necessarily WiFi speeds. Now to get the pod doing it’s thing....

From your previous post, it sounds like you brought the pod close to the router to configure it. You probably want the pod to be about 20 ft from the router when adding it. Once added, you should be able to unplug it and the move it elsewhere. I can’t find any info regarding the range of these devices but typical mesh network “mesh” points can be further than 20-30 ft from the “mesh” router, i.e. router on 1st floor, mesh point in basement, another on 2nd floor, and so on. 

There could be a number of factors why your pod can’t connect to the router. What type wall construction and how many walls between router and pod?

Thanks so much for your help.  I've tried to place the pod in various rooms throughout the house, however once the setup process gets to the "waiting for pod to come online" part, its just hangs there no matter what I do.  I've reset the router several times, left the pod unplugged overnight, nothing seems to get it online, even when I tried from an outlet literally within feet of the router.  

We do have an older home, 1946 or so, and have always had some trouble with WiFi signals, but I am puzzled when the pod won't connect when it even has a clear line-of-sight to the router.  I thought once I got that first one online, I could then add a couple more that would hopefully get the signal, in part, to my basement office.  

Perhaps I have a faulty pod, so Cox is sending another one so we'll see.  UGH.

Yes, I have what should be the newest Cox DOCSIS 3.1 modem/router device.  

A buddy who is "in IT" also suggested that I buy a Google Mesh device that I'd attach to my current modem/router but "disable" the Cox unit's WiFi and then use the Google router and pod devices. 

I did finally get the Cox Pod to go online yesterday in our kitchen, and directly one floor above my basement office but its doing nearly nothing to provide a usable signal there, which is where I need it the most.

I guess speeds diminish with each subsequent pod, so I see this as a huge issue if I try to add more, as I'm only getting 300-400Mbps from my gigabit service when I'm 10 feet away from the router as it is.  Maybe running ethernet cable is the ultimate solution, as I am hearing that I'll never get gigabit speeds over WiFi.

This is all rather ironic and unfortunate I had a perfectly good setup with my  (now unavailable) 300Mbps service and the hard-wired extender which provided consistent 300+ Mbps speeds in my office.  I feel like I've been sold swamp land by Cox, as in the end I am now getting a far, far reduced TV package and terrible internet coverage for more $$$.  

My city only has Cox or AT&T, and on my street the only AT&T is Uverse, which we had and which drove us to Cox in the first place.  

The question is...do you need the Panoramic?  If you're to disable it, why rent it?

Good question, and I am not really sure of the answer.  I simply have a 2400-2500 square foot home with 3 floors and nothing really out-of-the-ordinary going on.  

as I am hearing that I'll never get gigabit speeds over WiFi

Gigabit is not a speed.  Gigabit is a size.  Compared to a lesser data plan, Gigabit would be a bigger "pipe."

For example, if I have 10 Mbps plan and you have a 1 Gbps plan, both our data are traveling at the speed-of-light.  However, since you'd have a bigger pipe, you'd get more data traveling at the speed-of-light.  If widermouthopen sent us both a 125 MB email, you'd receive it in 1 second and I'd receive it in 10 seconds. If Wider sent a 1.25 MB email, we'd receive it at the same time.  A bigger plan is just a bigger pipe.

I guess I meant the 940 Mbps speed that I am paying for, whatever it’s called.