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Emassey616

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Why SSID not working on Xboxone and NAT type is marked unavailable. Help please

Xbox one doesn’t recognize wifi credentials anyone, tested NAT and it’s “strict” 

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BenS1

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Hi @Emassey616
I know how important it is for you to have your Xbox One connected to wifi. Please reboot your modem/router and restart the Xbox as well.

Ben S.
Cox Support Forums Moderator

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Emassey616

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I’ve tried that number times. The Xbox isn’t recognizing the SSID 

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BenS1

Former Moderator

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697 Messages

@Emassey616
It recognizes neither the 2.4GHz nor the 5GHz? Are any other of your wireless devices having this issue?


Ben S.
Cox Support Forums Moderator

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