Skip to main content
nothinghere's profile

nothinghere

New Contributor

 • 

2 Messages

Closed

Why I do not see 300MG with SB6183 on Gigablast service?

I have SB6183 that is capable of 680MB easy.

I switched to 1G service. While I wait for the 1G modem, I expect to see 680MB on the current modem.

Why I see no change from 150MB service.

Why? Tech support on chat is useless.

Discussions

 • 

Updated 

1.6K

2

0

0

L

LisaH

Moderator

 • 

1.1K Messages

Hi Nothinghere. As you need a DOCSIS 3.1 modem to get Gig service, your service won't upgrade from the current level you have until the new modem is activated. If you need further assistance, you can reach us via Facebook, Twitter or via email at cox.help@cox.com. - Lisa, Cox Support Forums Moderator

0

0

B

bearone2

Contributor III

 • 

1.5K Messages

providing your own equipment is your issue.

1

0

N
nothinghere

New Contributor

 • 

2 Messages

What issue? I want freedom to choose. I pay for 1G service and provide the 680M modem - what is the problem? I am happy with it?

Like

Reply

0