Why do I not get my bill lowered when equip turned in. Should pay 3 weeks less not same and wait for next statement. Chat people no help.

Hi Frustration,

The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. I understand you have billing concerns. We want to help. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com and include your full name, account holder's name, street address, and details of your concerns. Thank you.

Mary
Cox Support Forums Moderator