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Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
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I canceled my service with Cox at the very end of my billing cycle going into March, specifically on that date to avoid paying a partial for another month's service that I wouldn't need. I'd been with Cox for 3 years so it isn't an early cancelation fee, and I returned my router when I went into the store to cancel service. But Cox have sent me a bill for ~$39 when I did not use their service at all, after I canceled. What is this 'bill' for, exactly?
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Darkatt
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Honored Contributor
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Since this is a forum where customer's assist each other with technical issues, I would suggest that you CALL Cox, and speak to someone in billing.
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WiderMouthOpen
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Esteemed Contributor III
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Can you still sign online and see your bill? The bill should break down the charge.
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