Coxunlimited's profile

New Contributor

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1 Message

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Where does my unused already paid for data go?

Unused Data that I paid for, goes missing, but my data overage is well documented,  where can I get a cash refund or data refund for my paid unused data?

Former Moderator

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697 Messages

Hi @Coxunlimited,

I understand your concern. Data usage reflects the amount of data used by online activities, not the amount of time spent online. Cox Internet packages include a 1.25 TB monthly data plan. Any unused data is not carried over to additional cycles and resets on a monthly basis. You will not be able to get a refund for unused data.

Ben S.
Cox Support Forums Moderator

Contributor II

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97 Messages

Great question! Had a good laugh reading this. Thanks Coxunlimited!

Contributor III

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1.5K Messages

what difference does it make, use it or lose it??

Contributor II

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97 Messages

That was an idiotic response bearone2 as usual.

Contributor III

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1.5K Messages

idiotic question, candid answer.

if you pour a glass of water but don't drink all of it, can you apply for a refund from the water company for water not used??