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Unused Data that I paid for, goes missing, but my data overage is well documented, where can I get a cash refund or data refund for my paid unused data?
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Internet outage 24 hrs
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Billing cycle
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Bills
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Daily outages
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Billing cycle
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Package site
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Bills
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Internet outage 24 hrs
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BenS1
Former Moderator
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I understand your concern. Data usage reflects the amount of data used by online activities, not the amount of time spent online. Cox Internet packages include a 1.25 TB monthly data plan. Any unused data is not carried over to additional cycles and resets on a monthly basis. You will not be able to get a refund for unused data.
Ben S.
Cox Support Forums Moderator
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OpenBSD
Contributor II
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Great question! Had a good laugh reading this. Thanks Coxunlimited!
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bearone2
Contributor III
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what difference does it make, use it or lose it??
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