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When there are outages
It’s absolutely ridiculous that when there are prolonged outages that as a customer I have to pick up the phone and submit a request for a credit when I couldn’t use the service I am paying for.
these refund and credits should be automatically given due to failure to provide service. Anybody a lawyer that can file a class action lawsuit to represent us all in unison?
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Updated
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BrianM
Moderator
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-Brian
(edited)
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tech_man
New Contributor III
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I don’t really agree with this
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