"We've noticed a temporary outage related to your Internet, TV and Phone service in your area and we're working to fix the problem."

I start getting stutters in Netflix, lag in games, so I go to check speed with Cox's speed test...  End up seeing less than 10Mb when it should be 30.  I go to Cox' website and they show temporary outages in my area.  This has been happening multiple times a day for weeks.  

What is happening to cause all of these outages in the Ocala area?  After weeks they should be cleared up...