RonnieM's profile

New Contributor

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4 Messages

Thursday, April 25th, 2019

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Webmail down AGAIN in Tulsa

Same webmail/server issue(s) as last week. This outage today began early afternoon and still no email tonight. According to the tech I spoke with, it may be tomorrow morning before server is repaired. <SIGH> I was told by one tech not to call them again because it doesn't help. I said it helps ME to vent and I politely told him that I thought he was working for ME to resolve problems. I firmly believe that Cox will be losing many Internet subscribers due to this continuing server issue. I asked about a $ credit for the hours of no service. Nope.

Moderator

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859 Messages

6 years ago

We are aware of an issue impacting some customers from accessing email. We are working to restore service as soon as possible.

Brian
Cox Support Forum Moderator

Contributor

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80 Messages

My email has been down over two weeks. It was supposedly fixed a few days ago for some people but it was never fixed for me.

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