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Karen_Newhouse

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URC 8820 remote control does not support Denon receiver AVR-X1600H

This is a 2019 model Denon.  I cannot get it to turn off and on with the Cox remote control.  It's the 3rd receiver we've had.  Both of the others worked fine with the Cox remote control.  

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JonathanJ

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@Karen Newhouse

Please check this link and see if it helps www.urcsupport.com/.../.


Jonathan J
Cox Moderator

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Bruce

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Were the 3 receivers the same makes/models?  What's the model number of your current remote?  What codes have you tried already?

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Bruce

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My bad...OP did provide the remote.

I found a few codes...

Denon
1360
1460
2134
2279
2516
2706
2820
2857
3347
3380

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Karen_Newhouse

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2134 is the correct number, but the receiver switches to tuner mode when powered on.

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Bruce

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To be honest, I'm unsure which "receiver" is new:  the cable-box or the Denon.

If the Denon is new, this would be an initial setup and we can work through this.  If it's another cable-box, it's usually the authentication within the daisy-chain of HDMI cables causing an issue.

Which receiver is the new device?

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Karen_Newhouse

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It's the Denon that's new.  I missed code 3136.  That does work slightly better.  The TV volume needs to kick in when the receiver is off.

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Bruce

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I'm glad 3136 works better.

For TV volume, it depends how you have your cable-box wired.  If it's HDMI to the Denon, the audio should "pass-through" with the video when turned off.

If you're wired to the TV...such as via eARC...there should be an audio setting within the TV to auto-detect an external audio connection.  If none detected (turned on), the TV should process the audio.

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