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Ted9753

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Tree trimming

Who do I call at COX Cable so I can schedule them to drop our cable that hangs under a tree, from the power poles to the house, that needs to be trimmed? We live in Omaha, NE. There doesn't seem to be a phone number listed to call for such things.

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Ted

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WiderMouthOpen

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Are you asking for Cox to move your drop or trim your trees? I think they can do the former but not the latter.

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Ted9753

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Asking to get a number to have Cox drop the line and then put it back up.

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WiderMouthOpen

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Pretty sure that would be the same number you call for technical support or anything. I just called and it went right to a person after a few ads.

1-877-206-4210

Account Services & Billing

Monday - Friday, 8 am - 6 pm

Saturday, Closed

Sunday, Closed

 

Retention

Monday - Friday, 8 am - 9 pm

Saturday, 9 am - 6 pm

 

Tech support hours
24 hours a day, 7 days a week

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Andrew_Wees

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Did the company who is trimming it say you need to or will they?

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